When I was still working at InFocus a dozen years ago, I was asked to team up with Tom Mucciolo, a NY delivery skills coach, at a trade show. InFocus had a huge booth and Tom and I were to put on “shows” every 30-minutes around our client services group and our presentation design business. True to form for laptops back in 1997 , you were guaranteed at least one lock-up.
Sure enough with 30 people standing there, and during a demo of some embedded video in PowerPoint, the laptop froze. It took a good 3-4 minutes to reboot while Tom vamped some crazy dialog around our wonderful services. 10 minutes later with the same group – disaster struck once again. The moral to that story… if something can go wrong – it usually will with the greatest amount of people in attendence. Today, I test everything!